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                Improve patient outcomes and deliver cost-effective care by becoming an intelligent enterprise.

                Our response to the COVID-19 worldwide pandemic

                Qualtrics?and EY have collaborated to deliver healthcare-specific solutions to help?hospitals identify and route high-risk patients and assist call centers to?collect real-time data that can be quickly analyzed to aid crisis management responses.

                Realize the full potential of IT to empower your healthcare community

                Our vision for the Intelligent Enterprise is to help healthcare providers become highly efficient at saving and improving lives, deliver a seamless patient experience, and ensure value-based care with innovative technologies.

                See how customers are succeeding with SAP

                SAP Road Map for Healthcare

                SAP is committed to helping healthcare organizations deliver value-based, patient-centered services. We are enhancing our solutions to automate processes, enable data-driven decisions, and empower employees – with ease and intelligence.

                Current release highlights

                • Cloud-based portal for patient applications
                • Waiting time prediction for emergency rooms and?ambulatory care
                • First version of patient accounting solution using?artificial intelligence to automate patient billing
                • Improved administration and monitoring of?multiple data sources

                Upcoming innovations

                • Broader patient self-service offering
                • First version of cloud-based patient?administration solution and clinical information system (partner solution)
                • Simplified Big Data analytics through enhanced?connection of live and imported data sources

                Future plans

                • Enable front- to back-end integration of?operational and user experience data to optimize workflows along the patient?journey
                • Deliver a modular healthcare provider solution?to orchestrate and integrate end-to-end processes using healthcare standards?
                • Digitalize central healthcare data via a secure,?patient-centric health cloud

                Get the facts

                30 x

                faster response times for patient scheduling.

                Kardinal Schwarzenberg Hospital customer journey

                80 %

                decrease in usage of preventative antibiotics.

                SAP Performance Benchmarking

                Transform healthcare for patients and providers

                Delivering value-based, patient-centered care

                Learn how intelligent?technologies are creating new opportunities for healthcare providers to deliver?a seamless patient experience and value-based, affordable services.

                Embracing disruption in healthcare

                See how SAP is helping healthcare providers move from volume to value to improve health outcomes and efficiencies with intelligent technologies.

                Find healthcare software tailored to your needs

                Provide the best care to patients at an affordable cost, promote patient engagement, and optimize clinical outcomes with mobile self-service processes.

                Qualtrics CustomerXM

                Gain powerful patient experience insights in less time and deploy feedback collection mechanisms across all touch points to better understand behavior and take action to improve the entire patient experience.

                SAP Digital Boardroom

                Enable your users to more readily monitor, simulate, and support business change to meet the expectations of your customers, business partners, and employees.

                Jump-start your transition to an intelligent enterprise

                Accelerate implementation time, reduce risks, and get ready for your digital journey with SAP Model Company.

                SAP Model Company service

                Become a digital leader with a prepackaged service that delivers predefined end-to-end business processes, test cases, configuration guidelines, and project accelerators for your industry.

                Revolutionizing healthcare with digitalization

                Get ready for the digital economy

                Learn why healthcare executives agree that digital transformation is the global trend that will have the greatest impact on their organization.

                Achieve the unachievable for digital healthcare

                Discover?how technology is helping companies realize the vision of an intelligent health system, enable integrated treatment, and support connected research and the?digital hospital.

                Get the latest news and trends from experts

                Mohamed S. Ahmed
                Healthcare Territory Manager
                SAP Middle East South

                Improving the patient experience

                Learn?about the complex factors influencing the patient experience and how healthcare?executives are using Experience Management to overcome these challenges.

                Luis Trunk de Flores
                SAP News Center

                An intelligent platform for the operating room

                Learn how digitalization of medical technology?is starting to advance and how millions of people are already benefiting from?these developments.

                Susan Galer
                Communications Director

                Can AI cure what ails the healthcare industry?

                See?how a cloud-based solution is helping the healthcare insurance industry address out-of-control healthcare spending by automating processes.

                Communities and Events

                Transforming the patient experience

                Watch Vishal Bhalla, Parkland’s Chief Experience Officer, and Susan Haufe, Qualtrics’?Chief Industry Advisor of Healthcare, share how transforming the patient experience can impact business outcomes.

                Manage your healthcare organization enterprise-wide

                Explore our comprehensive solutions for all business processes across all industries to find the solutions you need to build a connected business.

                Human Resources

                Simplify HR processes and engage your workforce to drive better business results, empower your workforce, and develop your talent.


                Bring together financial processes with automated, real-time analytics, and translate them into forward-looking business insight across the entire organization.

                Procurement and Networks

                Streamline procurement processes across your organization, driving compliance and control while cutting costs and risks.


                Take advantage of in-depth data analysis, predictions, and processing of complex events, and combine data from a variety of sources into one, integrated platform.

                Database and Data Management

                Leverage business applications that use the latest technology advancements – including the SAP HANA platform, cloud, mobile, and more.

                Application Development and Integration

                Deploy high-velocity, intelligent edge applications using business and technology services.

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